OmniCo brings over 65 years of experience in the health and travel insurance industry to clients throughout Asia. OmniCo is a leading provider of health, personal accident and travel insurance products and services to people and organizations that live and work. OmniCo has operating entities in Hong Kong, the Philippines, Thailand, Vietnam, Indonesia and Cambodia. nib Group currently provides health insurance to over 120,000+ people, representing over 50 nationalities living in over 40 countries. In 2015 the group provided travel insurance for 3,500,000 travel days for over 500,000+ people. Over the past 25+ years OmniCo has expanded to offer worldwide coverage for Health Insurance, Dental Insurance, Personal Accident Insurance, Travel Insurance and various tailor-made policies for health and accidental risk for employees of businesses that operate in Asia. Started in January 1990, OmniCo contracts various administrative services to third party administrators located in Hong Kong, Philippines, Thailand, Indonesia and Vietnam. OmniCo maintains a wide Direct Billing Network of hospitals, clinics and medical facilities across the Asia Pacific region.
Who We Are
nib knows that good health and the security of your loved ones are some of the most important things in your life. We want to help you protect what you value most by understanding and managing the risk for you. Think of us as your "professional worriers". We've made it our business to understand the physical and financial strains that come with becoming ill or having an accident. We think about what could happen to you when you travel, and think of ways to protect you and those traveling with you. We want to help you prepare for the worst and the unexpected, so that if and when they happen, they become easier to deal with. nib wants to help you achieve peace of mind - so that you don’t lose sleep worrying about the financial consequences of illness or accidents. You can rest easy knowing that we’ve got you covered.
nib NZ Limited, our values guide everything we do, specifically the way we view our staff, customers, and our business partners. We have committed our resources to developing products and services that address the needs of our clients as well as promote a corporate culture that values excellence and stability.
All information collected will be treated with the utmost confidentiality. Our employees shall collect, use and disclose information only for the purposes for which it was obtained. All efforts will be maintained to protect confidential information from loss, error, and unauthorized access.
Our employees and representatives possess professionalism and a high degree of knowledge and skills for the benefit of our customers. This knowledge and skill will inspire confidence, respect, and a partnership of trust with our clients and the community.
Should any information we deliver prove to be inaccurate, the client will be informed immediately and an apology will always come with accurate information right after.
We will do what we say. We will deliver our product and services in a manner consistent with what was communicated.
All dealings are characterized by the highest levels of honesty and fairness.
We will always do the right thing the first time. Our solutions and decisions are made to be in the best interest of our customer the first time. Our solutions will always have the customer’s best interest first.
We will speak the client’s language and provide explanations and information in the most effective way and clarity for the client to clearly understand our policy and procedures.
We develop a partnership of trust through the service we provide.
The Four Pillars of our Code of Conduct
nib NZ Limited is EXCELLENCE
nib NZ Limited is committed to excellence. Excellence in providing their clients and business partners with the highest standard of services and products. nib NZ Limited excellence is based on an intrinsic understanding of our clients and business partner requirements and expectations.
nib NZ Limited is STABILITY
nib NZ Limited is a market leading, financially stable company operating in the insurance industry in Asia. nib NZ Limited is an industry leader in risk management, product design, pricing and administration services related to health, travel and personal accident insurances.
nib NZ Limited is EXPERIENCE
nib NZ Limited represents over 65 years of participation in the insurance industry in Asia. Our strategy is guided by deep insight and knowledge of our areas of operations, insight gained through invaluable experience, involvement and familiarity of the insurance industry over this time.
nib NZ Limited is A PARTNERSHIP OF TRUST
nib NZ Limited builds and values enduring relationships based on trust and mutual understanding and benefit. This is proven through strict operating standards, integrity of our commitments and the consistency of the results delivered.
Our Vision
To be our client's recommend medical and travel insurance provider.
Our Mission
To help our clients protect their health and financial well-being by providing value for money medical and travel insurance products
We Value
Integrity and Honesty Customer Focus and Competence Teamwork, Task Ownership and Responsibility Results
nib NZ Limited
We understand insurance can be complicated and that it is one of the most important decisions you will make to protect yourself, your family or your employees. nib NZ Limited has an experienced team of professionals who are waiting to answer any questions or comments you may have.